Triple-S Steel

  • Inside Sales Representative

    Job Locations US-UT-Salt Lake City
    Posted Date 2 weeks ago(10/3/2018 4:08 PM)
    Location : Name
    Triple-S Steel Supply- Salt Lake City
    Location : Address
    1840 South 700 West
    Location : City
    Salt Lake City
    Location : Postal Code
    84104
    Job ID
    2018-1154
    Category
    Sales
  • Overview

    An Inside Sales representative’s job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.

     

     

    Responsibilities

    • Maintaining and expanding customer database.
    • Attending sales group meetings.
    • Capturing of accurate and complete information in customer relationship management.
    • Quoting and handling order execution from acceptance to completion.
    • Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
    • Communicating with customers in regards to current relative market information and capturing relative feedback.
    • Obtain and provide feedback on Competitor pricing/equipment to Management
    • Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
    • Manage a database of potential customers and contact them on a regular base for new opportunities
    • Team with Outside Sales Rep to build a pipeline of opportunities and close sales
    • Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
    • Note suggestions or complaints and communicate to the Quality/Operations group.
    • Utilize CRM Software to keep track of important customer ‘touches’.
    • Support the Quality System of the Company.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.

    • Able to multi task in a fast passed environment.
    • Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
    • Able to work in a team environment.
    • Exceptional communication skills.
    • Problem solving and creative thinking.

     

     

    COMPETENCIES:

    • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.
    • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
    • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
    • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
    • Motivation & Initiative - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Undertakes self-development activities.
    • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
    • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
    • Reasoning ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

     

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